MODULE: change3

PROJECT OVERVIEW:

By the end of this experience, learners will be able to:

BUSINESS CHALLENGE:

DESIRED FUTURE STATE:

Current Stage:
The existing instructor-led Lunch N' Learn presentation introduces students to:

• Tulsa Tech career programs

• The admissions process

• Financial aid resources

📌 BUSINESS GOAL:

LEARNING GOALS:

Increase learner confidence and readiness to complete the Tulsa Tech admissions process without requiring a live instructor.

SUCCESS METRICS:

By the end of this experience, learners will be able to:

Provide learners with a self-paced digital experience that enables them to:

• Explore career programs independently.

• Understand admissions requirements.

• Complete the application process.

• Locate financial aid resources.

• Leave with a personalized action plan.

LEARNER PERSONAS:

Project Title:
Applying to Tulsa Tech

Client:
Oklahoma City Thunder Fellows®
TulsaTech.edu Admissions

Project Type:
Self-paced eLearning Module

Delivery:

• Desktop

• Tablet

• Mobile

Estimated Seat Time:
20 minutes

"Alexis"
Parent Supporting a Student

Age: 45

Technology Comfort:
⭐⭐⭐⭐

Goals:
- Understand admissions
- Understand costs
- Support child

Pain Points:
- Confusing terminology
- Financial concerns

Needs:
- Reliable information
- Printable resources
- Links to official websites

"Maya"
High School Senior

Technology Comfort:
⭐⭐⭐⭐⭐

Goals:
- Explore career options.
- Apply to Tulsa Tech.
- Learn about scholarships.

Pain Points:
- Doesn't know where to begin.
- Overwhelmed by requirements.
- Unsure about financial aid.

Needs:
- Clear navigation
- Visual learning
- Immediate feedback
- Simple language

"Jordan"
Adult Career Changer

Technology Comfort:
⭐⭐⭐

Goals:
- Retrain for a new career.
- Balance school with work.

Pain Points:
- Limited time
- Concerned about entrance requirements
- Wants practical information quickly

Needs:
- Self-paced learning
- Downloadable checklist
- Easy-to-find resources